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Operation Hours :
Monday - Friday
8:30 am to 6:00 pm
Saturday
9:00 am - 4:00 pm
Sundays
Closed
Public Holiday
Closed
Our Treatments
Physiotherapy Rehabilitation
Manual Therapy
Shockwave Therapy
Dry Needling Treatment
Decompression Traction Therapy (DTS)
Whole Body Vibration Therapy
Spinal Screening
Our Google Reviews
Came here for health screening. Check in at 830am, registered at 930am, seen at 1030am. One of the worst organised flows. You probably get your results after 5 hours. Nowonder other hospitals and organised centres have limits to ensure patients do not wait excessively. The lift function is so slow that if you are in an emergency you may not survive.
Went to this place on Friday, December 6 for my mother's follow-up visit. Made to wait for almost 2 hours before I decided that enough was enough and simply left with her. If we wanted this kind of treatment, we'd go to a government hospital instead. Somehow, the doctor was perfectly fine letting some patients take up a disproportionate amount of their time, while others were languishing outside. And their nurse didn't even care to apologize for this. I guess since you've already gotten enough of my mother's money from the surgery, she doesn't matter anymore, eh ALTY? Absolutely disgraceful.And don't bother replying to this with your meaningless platitudes. It won't change anything. Time to look for another hospital.
The staff of ALTY Hospital, especially Puan Fatin from the business department is very friendly and very good detailed in explaining the medical bill (final bill). Before this I thought i needs to pay some uncounted charges but after hear explanation from Pn.Fatin, i feel relieved that i dont needs to pay anything. Keep it up and all the best for all of you.
I noordiana nazaruddin really appreciate the unexpectedly amazing service when I started my slip dics treatment in year 2023 with Dr wong chun check and the assistant wan siti nurul nabihah they treat me in a good condition and a lot of guideline for me after my slip dics major operation in alty hospital. Pn wan siti nurul nabiha is very helpful and sincerely take care of me just like a family holding my hand give a lot of advice during monthly treatment at the hospital and make sure I am comfortable during in the treatment and she also keep on monitoring my sickness and pain via calling messaging me even though she is busy and also got a lot of patients to take care From the bottom of my thanks a lot nabiha and doctor wong for everything
I recently visited Alty Orthopedic Hospital for treatment of my frozen shoulder and arm pain,I wanted to take a moment to personally thank you to Mr Devan Raj from the Business Office Department on his outstanding assistance. His efficiency in handling my insurance and your prompt response to all my queries were greatly appreciated. His support throughout my visit made the process much smoother, and I truly value the care and attention he provided. Thank you once again for his professionalism and kindness. It was a pleasure interacting with him, and I’m grateful for all his help.I am also incredibly grateful to my physiotherapist, Ms. Shantini, for her professional guidance throughout each session. Her encouragement has greatly boosted my confidence, and with her expert care, my shoulder and arm are steadily improving.Finally, I would like to extend my thanks to Dr. Suresh, Ms. Naz, and everyone else who contributed to my care during my visit.
This hospital offers great team of orthopaedic specialist, with in house cardiologist & other medical team. They are all experts & highly skilled. Reasonable pricing compared to bigger hospitals like pantai, gleneagles etc.Comfortable ward & convinient for family members / visitors. The ward is either single room or twin sharing.All the staff were very helpful & exceptional service from all department. From the beginning stage of getting info via whatsapp, to admission, until discharged, was such a pleasant experience. Highly recommended, will be in good hands at ALTY!
Japanese people should not go here. Consultations are extremely expensive, and the service is poor. I thought it was a mess.
went for physio session here for my sprained ankle. Very professional and friendly. Thank you Alty physio
Nurse Sheila ( Spine Clinic ) attended to my wife and give excellent services. God bless you Sheila.
Totally professional. Quick and efficient. I had a 2 hour cardio procedure and xray, very impressed with Dr Lee Li Ching. Bill was reasonable.
I went to get a second opinion for a fracture on the inside of my ankle. Dr. Dato explained everything very thoroughly. The Japanese interpreter also provided very kind support over a long period of time. There was someone there who could give accurate advice about rehabilitation, so I felt very trustworthy, and even when I had questions in poor English, they answered well, which made me feel at ease. I would like to help you again if you need anything.
We help with annual health checkups, injury treatment, physical therapy, and more.
Absolutely love Tags Ampang. Great and soft spoken from all staff. Very satisfied with all treatment. Keep it up 👍🏻
This morning, my daughter and I went to Alty Orthopaedic Hospital for a health screening. We were attended by Isu, thereafter by Hawa and Martina. They were so friendly, helpful and professional. The imaging team guy members were so friendly n helpful too. We were attended by the doctor in charge of the day, Dr Adib. His assuring and caring explanations made us feel that we were in good hands. Last but not least, Shida at the cashier dept ended up our visit with a good feeling with this hospital. Keep up the good work!
Had a terrible experience here. My first visit was a consultation and Dr. Suresh was distracted on his phone and a bit dismissive, but overall he reassured me that my lower back pain had a simple solution and his assistant would contact me in the next two days for an appointment. Two days pass and I don't get a call. I call them up and the operator informed me that the assistant would call me the next day. That call never came.I chalked it up to them being busy and waited for a full week, with no call whatsoever. After finally waiting that long, I gave them a call back today morning, and the operator was rude and told me that the assistant would call me back by days end, again that call never came. I am growing impatient, having waited for over two weeks without an appointment that was supposed to be set in two weeks. I think this shows the unprofessionalism of the hospital and I am just out nearly 300 dollars for the consultation fee. Would not recommend this place
I would like to express my heartfelt gratitude for the outstanding care my husband received from staff Nurse Fify, Raihana, Bo Levina , Jessica and Saiful. From the moment we arrived, they demonstrated professionalism and compassion, making us feel at ease.The doctor Prof Roslan was thorough in explaining the procedure and answered all our questions with patience, ensuring we fully understood what to expect. The nurse was equally attentive, providing comfort and support throughout the process. Their teamwork and dedication truly made a difference in our experience.Thank you for your outstanding care and for going above and beyond to ensure my husband received the best treatment possible. We are so grateful for everything you did.
Dr. Lim Tze Wei is honest, straight-forward and down-to-earth to us civilians. Most specialists that my mother and second aunty have dealt with are not as receptive to questions and doubts as him.Most importantly, he did exactly as he had promised and I wish all specialists would behave as he did. The best thing he did is he listens. At least that was the case with my second aunty which she was very impressed with. To be fair, my aunt also worked well with him by agreeing with his suggestion to operate as soon as possible.He is a doctor and surgeon who listens and this opens up my aunt to work with him. What else can anyone ask for? BTW, her surgical wound dried up beautifully after 2-3 days.Thank you and well done to the team around Dr. Lim Tze Wei. They perform well for my aunty and I am not sorry to be this effusive.
I did my right knee meniscus repair and partial ACL tightening here with Prof Dr Ruslan. All and all I can say that I am very pleased with the treatment by the doctor and also the superb services by the nurses, support staffs, physiotherapist and even the security guard. The discharge was super quick. I was admitted on Friday morning, operation was in the afternoon and I discharged on Saturday afternoon.The bill is also much more lower than what I paid for my first treatment at the nearby private hospital 😅I highly recommend this hospital especially if you’re looking to seek treatment from Orthopedic Specialist.
Thanks to Dr Ruslan and clinic team. Excellent service provided. Also thanks to Ms Gladys' kind assistance to co-ordinate my appointment. Good job.
Hello my name is Handi Hariadi, the son of Mrs Yantih Komala.Please allow me to send my highest gratitude to everyone in Alty Hospital Kuala Lumpur especially Dr Lee Cheek Kean and all the nurses include all admin staff.My mom completed spine surgery with Dr Kean, everything is just amazing and i cant thank everyone enough for all the services given to my mom. From the beginning we checked in, all the preparation and surgery as well as all recovery process. Again i should say its an amazing experience.Thank you, you all have really shown great service and hospitality serving patients and their families in medication services.
I came to the hospital in the middle of the night because my son had dislocated his leg. The staff who answered our questions over the phone understood us well. When I arrived at the hospital, I met a wonderful doctor. His name is Dr.firdaus. He treated the child without scaring him. On the way home, I was prescribed some medicine syrup. Thanks to you, I can enjoy the rest of my life in Malaysia, thank you 🥲🩷
I recently visited ALTY for an MRI, and I must say the experience was exceptional. From the moment I walked in, the staff made me feel incredibly comfortable, which really helped ease any anxiety I had about the procedure.I want to particularly highlight the exceptional service provided by Siti Nurul Nabihah. She was incredibly attentive and ensured that every aspect of my visit was handled with care. From scheduling my MRI to coordinating my consultation with Dr. Wong, and even assisting with the payment process, she made everything seamless. Her kindness and professionalism truly stood out, and she made what could have been a stressful day so much more manageable.The level of care and professionalism at ALTY is truly outstanding. I am deeply grateful to Dr. Palani Ramasamy for directing me to such a top-notch facility.I highly recommend ALTY.
Had my first successful total knee replacement (TKR ) for the right leg, done in April by Prof Dr Ruslan who is a skillful and very experienced surgeon. Dr Ruslan came highly recommended by my rheumatologist in KPJ Tawakal and a personal friend who had a hip replacement done by him too. I concurred with their faith and good judgement for this doctor who made me feel 100% comfortable in every way, during the whole surgical process.I am back again at ALTY for my second TKR for the left leg. Special mention to Mr Stefan Yap, an exceptional and knowlegeable physio therapist who has helped me so much with my recovery during my first operation and this round again. My appreciation also to all the support staff and Florence Nightingales of this hospital ie. Nur Afifah, Nurul, Azie, Nicholson & Nurse Manager Elaine. You guys are awesome for going above and beyond to make your patients comfortable. Thank you.
Expensive, thats fine. Yet service are bad. Nobody pickup phone. Doctor arent really good. Cannot cure early symptom ask you to wait until its chronic then come again to fix with operation.
I had ACL and Meniscus repair surgery on my left knee, done by Dr. Sureshan Sivananthan on July 15, 2024. The operation went smoothly, and the post-surgery care was great . On the day of my surgery, I had a lot of pain in my knee, but the nurse who attended to me was incredibly caring and patient, making a huge difference in my comfort while at the hospital.Dr. Suresh was really thorough in his consultations, both before and after the surgery. He explained all the post-care methods in detail and made me feel at ease, which I really appreciated. Even during my consultations, he is always positive about the recovery which is reassuring.It's been 15 days since the surgery, and I've had several physiotherapy sessions at ALTY. These sessions have been incredibly helpful.Karthini and the team have been excellent, guiding me through the sessions and boosting my confidence. Walking on the anti-gravity treadmill was particularly fun and encouraging. Plus, the ultrasound and shockwave therapy have really helped with my surgery wounds.It's actually quite amusing how you learn to walk again after surgery. I'd like to thank Karthini for being so patient with my sessions.I'm now walking with a single crutch, and it's only been two weeks. I can feel myself getting better every day.As an expat, I really appreciate the support I received at the hospital. The whole experience has been very positive, and I feel optimistic about my recovery. I'm actually looking forward to my physiotherapy sessions!
I had knee injury after a routine badminton session. Went to ALTY and was referred to the physio by the Doctor.I have been treated by Ms Kaartihini since February. She was very attentive to the condition of the knee at that time which was inflamed. The knee was treated with ultrasound and shockwave therapy. She also taught various exercises to strengthen my knee.After sometime and two second opinions, I decided to go for ACL reconstruction surgery. The surgery was due in May.Ms Kaartihini helped me throughout my pre-op. She was also stern and kept reminding on the importance of pre-op physiotherapy.That helped to prep me for the op. I did my surgery at another hospital but insisted to go for physio at ALTY. The reason is solely because of Ms Kaartihini and her team who are all equally empathetic, caring, knowledgeable and professional. I gain more confidence after every physio session to come back to my normal life. Will graduate to running in a couple of weeks. 😅My recovery has been very well so far. I've started to walk without crutch on week 4 itself.Surgeon is very pleased with my recovery and recovery rate as well. I am unsure if this would be the case of I had not gone for pre-op therapy.My sincere thanks to Ms Kaartihini and her ALTY physio team.Disclaimer: My 5-star rating is only for the Physiotherapy Team.
I visit Alty for the following reasons:1. I follow Dr. Ruslan from KPJ; he performed my left knee surgery two years ago and a few more operations when he was there. Since I've known him for 16 years, he is an extremely skilled surgeon who has a deep understanding of his patients.2. I enjoy the psychotherapists at Alty; they are skilled, knowledgeable, and amiable. They have outstanding diagnostic skills; they can determine the source of my pain and how to manage it.I am currently receiving treatment from Mr. Stefan, who is the best. Although the pain and area are different, he will always know how to treat it. I am suffering from an injury to my OA knee and heel spur foot.Occupational Therapist (OT) Nurul used to treat my hand and shoulder as well. I learned from her that I have hypermobility joints, meaning that my joints degrade more quickly. My awareness of the need to look for myself has increased as a result of her therapy for my hand and shoulder. She used to treat me, but now that she is no longer here, I had to cease my OT session.But after these two years of physiotherapy sessions, I believe this center needs more equipment. For example, several kinds of bicycles, a leg press machine and enough hot and cold pads.3.Also, just as importantly, Erma, who never fail to assist me in scheduling a last-minute appointment with Dr. Ruslan whenever I DM her. I owe her. 😍One big area to improve is that this hospital has no place to access in food. If possible to have cafeteria that offer local food.
Alty the best💕1. I was 1st admitted on 22 Dec 2022 with severe lower back pain.Doctor figure out slipped disc. Then I admitted several times for neck pain recently.2. ALTY have open MRI & closed MRI, claustrophobic people as me have choice of open MRI. The staff in MRI/Xray depart so friendly & motives you, calm downs you & treat me so patiently.3. I’m Dr.Lim patient past 2years. Every visit he explains things clearly & someone who open to listen patient opinions. Never ever pressure me to follow treatment as he wishes. I wish him always good health & life.4. The procedure here always fast. Business team makes things easy for GL request, they know well about insurance procedure.5. Nurses here are Gem. I was admitted here 4/5times. All the admission I’m being alone no one to company with me. Nurses here make me feel as family & took care of me with kind & lovingly. They even motivates me & cheers me. I love you guys. I only remember Katherine name, there are many nurses makes me feel like their friends from level 5,6, emergency department. There’s one nurse (malay) close to my heart,I have been admitted with severe pain & with alot of stress from work & personal. She gives me a tight hug even without knowing my personal stress issue. She hugs me, counseling me to overcome everything with confidently. Her hugs on that day lift me up to fight all my health issue & others. Hope to see her again & wish only the best for u❤️.6. Physio department is gentle & friendly. They more excited about my improvement.7. Cleanliness 100/10. The hospital is new & the room ambiance like hotel room. You can enjoy netflix , youtube,Water heater, good toiletries, towel,cute hospital gown.8. Alty food never felt like hospital food.They have options of meals. Sedap👌🏻9. Follow up appointment also went smooth.10. Parking is pricey, if admitted can get discount flat rate per day RM10.Thank you ALTY for treat patient with care not in money minded. I wish to name staff from all the departments who attended me but sadly couldn’t remember. Thank you to staff at Level 5, Level 6, Emergency department, Xray/MRI Department last but not least my Doctor Mr.Lim Sze Wei.
The medical staff af the hospital provide good service.The only fly in the ointment is one of the female senior executives at the hospital will do something unethical for her own benefit.I hope the hospital will stop the behavior of the senior executives and avoid ruining the harmony of other people's families
Nurul hand and upper limb therapist at ALTY is an experienced, caring person. She is kind, sincere , dedicated in provide physio treatment to me. Strongly recommend her.
Superb staff supporting my mom prior and post surgery, special thanks to Dr Wong, Nabihah and Jia Min. Im blessed to have my mom’s surgery and road to recovery with this trusted team 😊 Thank you.
Very professional service from start to finish.Prof Ruslan did an excellent surgery on my hips.Gladys, Illya, Elaine were all very helpful to ensure the process went smoothly from my arrival at KLIA, checking into the hotel, admissions and discharge at Alty, to my smooth departure back to Jakarta.God Bless All
Prof. Ruslan, who I was referred to since he was at KPJ, performed ACL surgery on my left knee. Throughout my recovery, I had outstanding care from two main physiotherapists: Kak Nurul focused on my upper body posture, while Stefan worked mostly on my knee. I had a wonderful time thanks to both of them (they’re the sweetest here!). Nearly a year later, my posture has improved thanks to Kak Nurul, and with frequent sessions with Stefan, I am now able to bend and kneel more easily, allowing me to carry on normal daily activities.
I would like to express my deepest gratitude towards Nurul My Hand and the upper limb therapist at Alty. I was with her for almost a year. I must say she’s the best therapist so far since I have been diagnosed with my conditions. I wish she could come back and work at Alty as I felt so much better after each treatment I had with her.
Asked to do MRi and we have to go thru the process for more than 3 hours ( instead of 45 mins informed earlier) and this is after office hours from 8 pm till 11 pm ( off peak time) with no patients around.
Visited Dr Lokman for my foot pain at ALTY. Happy and understandable. Thank you also the other staff.
Services was ok doctor is good, but when billing explaination was very unclear for insurance claim and impatient. During admission i have found a button in my lunch meal when i almost finish eat found it in mix vegetable dish.
Too long a wait for a private hospital..paid so much n yet wait like in govt hospital. Nurses making so much noise..talking amongst themselves.. should improve on waiting system ..not everyone is free ..patient can lose their patience too! Waited from 9am to 4.30 pm. Adoi!
My experience at ALTY was exceptional, largely due to the professionalism of Prof. Dr. Ruslan and Sheila's outstanding wound care expertise. Prof. Dr. Ruslan demonstrated extensive medical proficiency, while Sheila's dedicated and skilled approach to wound care was impressive. The staff's professionalism and friendliness made my visit both comfortable and reassuring.
Orthopedic specialty hospital 👍🏼Clean rooms and bathrooms, good design, satisfying staff service. I entered the hospital with insurance, the staff helped with the cashless insurance process before being hospitalized 👍🏼The doctor is kind, attentive, detailed and doesn't rush the examination.
Really goods service especially on CSU and overall really good experience from the doc to the team alty orthopedic hospital.. Keep it up on good 👍 works
This is a very efficient & Specialise orthopedic hospital. Friendly & helpful nurses, good facilities.. Dr provide details explanation on procedures. Thanks to Dato Dr Siva, Dr Lim & Dr Suresh.
Excellent wound care department!! Very capable, professional and empathetic to patient needs. Especially Nurse Sheila, who is highly trained and knowledgeable in the latest technologies and methods. A very human approach to patient care as far as I’m concerned. Dato Dr Siva was key as well if making sure my condition did not worsen. Kudos!! Highly recommended by me👍🏾👍🏾👍🏾
Knowledgeable orthopaedic specialist who are also professional. The hospital seems fairly new and the rooms are great. The ward staff are very helpful, friendly and caring. The level of care I received was second to none and I would strongly recommend ALTY hospital.Having recently been a patient at Prince Court, which is awful, with the exception of a couple of staff. Prince Court seems more interested in getting payment than caring for patients. ALTY on the other hand has surprised me by showing that some people still care for patients as their number one priority and take pride in their efforts
I visited this hospital for my initial orthopedic consultation. The facility is pleasant, compact, and spans several levels. The service is relatively speedy compared to my experiences at Prince Court. However, I must say that the treatment and consultation from the specialist were mediocre. I’ll definitely choose other doctor for future visits. On the positive side, I appreciate Ms. Kartini, the physiotherapist. She's pragmatic, outspoken, and not influenced by the doctor's findings
The environment of the hospital is warm and staff are friendly. Despite being new the Consultant are much experienced in their specialty. The hospital itself is a single speciality orthopedic hospital which treats all sorts of bones related matters.Other than that they do offer Health Screening services, physiotherapy and Radiology services.The hospital is equipped with the latest technology to provide better care.Cons:1. Parking can be expensive, but do engage their lovely customer service or staff for rebates. It's advisable NOT to tag in using Touch&Go. Get a physical card instead as you can get the FLAT rate rebate.2. No ATM machine but they have various payment options available. Do discuss with them and they will able to advise you from there.3. Not much food option but can easily source as it's much near to a lot of shopping complex and can be reached by walking
My daughter Lauren who is a national footballer had surgery in July to remove the plate from her wrist following an earlier operation last year. Our experience with ALTY throughout the process was fantastic. All the personnels involved including the nurses, support team and Dr Palani who operated on her were dedicated, attentive, warm and professional. Lauren was calm throughout and the operation went smoothly. Her post surgery recovery was fast and she was able to return to exercise quite soon after the operation. Thanks ALTY!
